Refund policy

Returns & exchanges

We offer a hassle-free 30 day money back guarantee and free exchanges. The product must be in original packaging and condition to be liable. To initiate a return or exchange simply contact us via email: contact@swissgrail.com

Once we recieve your package we will inspect and refund you within 2 workings day. Your bank may take up to 7 days to process the refund.