Shipping & returns

Shipping

We ship using DHL, UPS and FEDEX. All packages are tracked & insured by the value of the package. Shipping times are 2-5 working days.

After you have placed your order the processing time is 1-2 working days.

Returns & exchanges

We offer a hassle-free 30 day money back guarantee and free exchanges. The product must be in original packaging and condition to be liable. To initiate a return or exchange simply contact us via email: contact@swissgrail.com

We will email a return label and process your return or exchange as soon as we recieve the package.